UNIVERSITY OVERVIEW: Gallaudet University, federally chartered in 1864, is a bilingual, diverse, multicultural institution of higher education that ensures the intellectual and professional advancement of Deaf and hard of hearing individuals through American Sign Language and English. Gallaudet maintains a proud tradition of research and scholarly activity and prepares its graduates for career opportunities in a highly competitive, technological, and rapidly changing world.
Senior Digital Engagement Coordinator
Reporting to the Director of the Office for Career Success, the Senior Digital Engagement Coordinator promotes and strengthens Gallaudet’s career ecosystem involving students, alumni, faculty and employers with a particular focus on diversity, inclusion, equity and accessibility.
Digital Content Development
Digitizes the Office for Career Success curriculum content and external communications; and assists the Director in developing best practices, standards and infusing core career competencies into current academic curriculums.
Leads in developing career education materials that are used by the Career Success team and will be accessible through digital means and targeted to students, faculty, employer and alumni.
Uses project management and data-driven strategies to streamline office operations and processes; and establishes strategic relationship engagement with key external partners such as employers and alumni.
Leads all marketing and communications coming out of the Office for Career Success to promote events and learning content; and liaisons with department unit heads to develop digital credentials, e-portfolios and customize all platforms (Simplicity, Watermark, Workday, Navigate as well as other platforms required for office operations and services) to further ease the career experience as well as lead campus-wide efforts in strengthening and utilizing career digital awareness.
Assists in the design and implementation of the Office for Career Success’s resources and curriculum development as a part of overall academic and career education, and assessments including delivering on strategic priorities, program goals, and student learning outcomes by infusing academic and career core competencies as a part of the overall academic and career success for our students.
Creates virtual career development related training, webinars and modules for the Career Success team to better support faculty and professional staff in conducting effective career conversations.
Partners with the Director and General Education (GE) and other school directors and faculty to develop and update career course curriculum and materials.
Coordinates campus-wide efforts to promote digital credentials and the use of e-portfolios for students to articulate their career journey.
Assessment and Data Transparency
Advances the Office for Career Success toward data-driven practices; leads teams in collecting data and reporting data to different stakeholders and audience; and builds a culture of data transparency.
Updates integral platforms to ease the data collection and reporting process for office staff; and prioritizes employer data collection efforts.
Partners with the Director in synthesizing and reporting various data points across audiences, services and operations.
Collects and externally shares success stories from students, faculty and employers.
Uses assessment tools (both student self-assessments and program-level assessments), curriculum mapping, data collection, and reporting to assess effectiveness of programming and make recommendations for future programs; and incorporates feedback for ongoing improvement of program effectiveness and services including any revision of curriculums to be more career-centric across the general education curriculum and its Schools.
Maintains current information on recruiting practices, timelines, and industry trends for the designated academic school.
Collects feedback from faculty and students and makes recommendations for changes and updates to events and courses as needed.
Advises the Career Success team in strategic approaches with developing and cultivating relationships with faculty and staff who are known to have high volume of career conversations as well as those who may not be as accustomed to having career conversations, but are passionate about career conversations and wish to participate, including faculty, internship coordinators, academic advisors, financial aid advisors, and administrative support staff.
Promotes Career Education and Professional Development services and programs through multiple marketing channels including the use of technology, and various forms of social media.
Leads the Career Educators in the career development process through review of their current curriculum to ensure core career competencies are infused across the academic curriculum; and leads the career team in self-assessment, information gathering, decision-making, personal branding, networking and job search strategies.
Professional Development and Cross-functional Collaboration
Participates in relevant professional training opportunities and national conferences, and relevant professional associations.
Partners with cross-functional colleagues across campus on committee and working groups to support university priorities and initiatives.
Establishes and maintains a positive and supportive working relationship with co-workers and supervisor.
Shows a genuine commitment to diversity, equity and inclusion in the workplace; and participates in activities and workshops to foster continuous learning.
Serves as a mandatory Title IX reporter; and takes annual Title IX training as part of the compliance effort.
Performs other related duties as assigned.
Required Minimum Qualifications (When the candidate’s resume meets these qualifications, it will be screened in.)
Bachelor’s degree in marketing, communications, education, human resources or a related field.
A minimum of four years of professional experience with digital communication, community development, or a related field.
Ability to communicate in American Sign Language.
Preferred Qualifications (While not required, it is an advantage for what the position needs.)
Experience working in a higher education setting.
Knowledge, Skills and Abilities (Qualities that will help the incumbent be more successful in the position.)
Strong customer service skills.
Strong knowledge of current issues related to career development of people who are deaf or hard of hearing.
Strong interpersonal, public presentation, organizational and communication skills.
Strong knowledge of and ability to build and manage strong stakeholder relationships.
Strong written communication and comfortable working with all levels internally and externally (staff, faculty, alumni, external partners).
Strong ability to connect to undergraduate and graduate students and foster strong coaching relationships.
Strong Proficiency in Microsoft Office Suite and Google Suite.
Strong family with National Association of Colleges and Employers (NACE) core competencies
Strong expertise in curriculum building and assessments
Strong expertise in using digital and office productivity tools
Strong familiarity with accessibility principles and practices
Demonstrated experience in consulting staff, faculty and external partners
Demonstrated experience with online social media (e.g. Facebook, Twitter, LinkedIn) in a professional setting
Demonstrated ability to work with and across University departments, outside constituents and groups.
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
Other Important Information:
This position is expected to report to work on campus. However, there may be opportunities for a hybrid work schedule based on performance and the needs of the department or the University.
All employees are expected to be fully vaccinated against COVID-19 (including the booster). They also will be required to submit their vaccination record within the first week of employment. If they cannot be fully vaccinated, they may apply for a medical or religious exemption.
The successful candidate will undergo a background check that must be cleared prior to working at Gallaudet University.
FLSA Exempt Status?
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Gallaudet University is an equal opportunity employer/educational institution and does not discriminate on the basis of race, sex, national origin, religion, age, hearing status, disability, genetic information, covered veteran status, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, political affiliation, source of income, place of business or residence, pregnancy, childbirth, or any other unlawful basis. This policy is in compliance with Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Rehabilitation Act, the Age Discrimination in Employment Act, the District of Columbia Human Rights Act, and other applicable laws and applies to all procedures affecting applicants and employees including, but not necessarily limited to: recruitment, hiring, placement, promotion, transfer, reassignment, reappointment, tenure, demotion, selection for training, layoff, furlough, and termination, compensation, and all other conditions or privileges of employment.